## Maintenance

This chapter provides information about maintaining your machine and the toner cartridge.

This chapter includes:

- Printing a machine report

- Cleaning the machine

- Storing the toner cartridge

- Tips for moving & storing your machine

## Printing a machine report

You can print a configuration page to view current printer settings, or to help troubleshoot printer problems.

In ready mode, press and hold Stop/Clear button for about two seconds, then release.

A configuration page prints out.

## Cleaning the machine

If printing quality problems occur or if you use your machine in a dusty environment, you need to clean your machine regularly to keep the most optimum print quality.

- Cleaning the cabinet of the machine with cleaning materials containing large amounts of alcohol, solvent or other strong substances can discolor or distort the cabinet.

- If your machine or the surrounding area is contaminated with toner, we recommend that you use a cloth or tissue dampened with water to clean it. If you use a vacuum cleaner, toner blows in the air and might be harmful if inhaled.

### Cleaning the outside

Clean the machine cabinet with a soft and lint-free cloth. Dampen the cloth slightly with water, but be careful not to let any water drip onto or into the machine.

### Cleaning the inside

During the printing process, paper, toner and dust particles can accumulate inside the machine. This buildup can cause print quality problems such as toner specks or smearing. Cleaning the inside of the machine clears and reduces these problems.

1. Turn the machine off and unplug the power cord. Wait for the machine to cool down.

2. Open the scan unit.

3. Open the inner cover.

4. Pull the toner cartridge out.

   - To prevent damage to the toner cartridge, do not expose it to light for more than few minutes. Cover it with a piece of paper, if necessary.

   - Do not touch the green surface of the drum located in the toner cartridge or imaging unit. Use the handle on the cartridge to avoid touching this area.

5. With a dry and lint-free cloth, wipe away any dust and spilled toner from the toner cartridges area.

   While cleaning the inside of the machine, be careful not to damage the transfer roller or any other inside parts. Do not use solvents such as benzene or thinner to clean. Printing quality problems can occur and cause damage to the machine.

   After cleaning, let the machine to dry completely.

6. Reinsert the toner cartridge.

7. Close the inner cover and the scan unit completely in order.

8. Plug in the power cord and turn the machine on.

### Cleaning the scan unit

Keeping the scan unit clean helps ensure the best possible copies. We suggest that you clean the scan unit at the start of each day and during the day as needed.

1. Slightly dampen a soft, lint-free cloth or paper towel with water.

2. Open the scanner lid.

3. Wipe the surface of the scanner glass until it is clean and dry.

4. Close the scanner lid.

## Storing the toner cartridge

### Toner cartridge storage

Toner cartridges contain components that are sensitive to light, temperature, and humidity. Lenovo suggests users follow the recommendations to ensure the optimum performance, highest quality, and longest life from your new Lenovo toner cartridge.

Store this cartridge in the same environment as the printer it will be used in; this should be in controlled office temperature and humidity conditions. The toner cartridge should remain in its original, unopened package until installation – If original packaging is not available, cover the top opening of the cartridge with paper and store in a dark cabinet.

Opening the cartridge package prior to use dramatically shortens its useful shelf and operating life. Do not store on the floor. If the toner cartridge is removed from the printer, always store the cartridge according to the following guidelines:

- Inside the protective bag from the original package.

- Store lying flat (not standing on end) with the same side facing up as if was installed in the machine.

- Do not store consumable in any of the following conditions:

  - Temperature greater than 40°C (104°F).

  - Humidity range less than 20% and not greater than 80%.

  - An environment with extreme changes in humidity or temperature.

  - Direct sunlight or room light.

  - Dusty places.

  - A car for a long period of time.

  - An environment where corrosive gases are present.

  - An environment with salty air.

### Handling instructions

- Do not touch the surface of the photoconductive drum in the cartridge.

- Do not expose the cartridge to unnecessary vibrations or shock.

- Never manually rotate the drum, especially in the reverse direction; this can cause internal damage and toner spillage.

### Use of non-Lenovo and refilled toner cartridge

Lenovo does not recommend or approve the use of non-Lenovo brand toner cartridges in your printer including generic, store brand, refilled, or remanufactured toner cartridges.

Lenovo’s printer warranty does not cover damage to the machine caused by the use of a refilled, remanufactured, or non-Lenovo brand toner cartridge.

### Estimated cartridge life

Estimated cartridge life (the life of the toner cartridge yield) depends on the amount of toner that print jobs require. The actual print yield may vary depending on the print density of the pages you print on, operating environment, printing interval, media type, and/or media size. For example, if you print a lot of graphics, the consumption of the toner is high and you may need to change the cartridge more often.

## Tips for moving & storing your machine

- When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine may be contaminated by toner, which can cause damage to the machine or reduce print quality.